Kako Insurance，Compensation Standard for Insured Parcel

Are you concerned about your packages being held by customs?

Are you worried about various uncontrollable factors during international shipping?

To address these concerns and protect your rights, Kakobuy provides Kako Insurance, offering you a more secure package shipping service.

Kako Insurance covers the following three types of insurance:

Delay Insurance:

If your package exceeds the delivery time of 30 or 40 days (starting from the date of shipment, depending on different routes), we will compensate you with 20% of the shipping fee.

Customs Hold Insurance:

If your package is detained by customs, we will compensate you based on the package situation and the compensation criteria.

Loss/Damage Insurance:

If your package is lost or damaged, we will compensate you based on the package situation and the compensation criteria.

Insurance Coverage:

For specific countries of destination and the insurance coverage available for each route, please directly check through the shipping cost estimate link:

https://www.kakobuy.com/tools/estimate

I. Compensation Guidelines

If your package is lost/damaged, delayed, or held by customs, and you purchased package insurance when submitting the shipment, we will provide compensation based on the actual shipping fee + the actual value of the goods, up to the insured amount. If your package is delayed and you receive delay compensation, and then it is lost/damaged or held by customs, we will deduct the amount of delay compensation before making the final compensation.

II. Compensation Criteria

For compensation criteria for each route, please refer to the corresponding content within the green icon at the bottom of the route on the package submission page.

Disclaimer:

Delay Insurance Disclaimer: Compensation for delays caused by fact...