Compensation standards for parcels lost or damaged in international logistics

Kakobuy will not be responsible for the loss or damage of parcels incurred during transportation by third-party logistics providers.

As it is beyond the

Kakobuy

's control,

Kakobuy

will not be responsible for compensation, but will actively assist you in handling compensation.

Disclaimer:

The loss or damage of the package during the transportation of the package by the third-party logistics provider is beyond the control of

Kakobuy

will not be responsible for the corresponding compensation, but will actively assist you in making compensation.

Compensation applications will not be accepted in the following cases:

1. Confiscated goods, fasteners, unpacking damage caused by customs reasons, etc.

2. The user cannot cooperate with customs clearance/provide wrong address and other reasons caused by their own reasons

3. Damage of fragile items in transit

4. The logistics track shows that it has been successfully delivered to the correct address

5. Political reasons, natural disasters and other irresistible factors that belong to the third-party logistics provider's disclaimer clause