Have you ever received a package from LoongBuy only to find the item is the wrong color, size, or completely different from what you expected? Most order errors occur not because of seller mistakes, but because buyers didn't provide clear specifications in their order notes.
Key Principle:
Why Proper Notes Matter
When you order through LoongBuy's shopping service, you're typically providing links to products from various Chinese marketplaces. Sellers might carry identical-looking items with different specifications, or your chosen product might come in multiple variants that aren't clearly displayed to the agent processing your order.
Proper notes help prevent:
- Wrong size shipments
- Color mismatches
- Receiving incorrect product variants
- Order delays from clarification requests
- Additional costs for returns/exchanges
How to Write Effective Size Notes
Size specifications require precise details since sizing systems vary significantly across regions and brands.
Good Examples:
For clothing:
For shoes:
Avoid:
- "Large" (without specifying measurement system)
- "My usual size" (sellers don't know your usual size)
- Just the letter/number without context (e.g., "M" or "40")
How to Specify Colors Accurately
Color descriptions can be surprisingly subjective. What you call "navy blue" might be listed as "deep blue" or "dark blue" in the seller's system.
Best Practices:
Use exact color names:
Reference specific details:
Use product codes when available:
Color Tips:
- Reference specific images: "The blue shirt in image 3, not image 4"
- Mention what color it's NOT: "Dark green, not olive green"
- Use universal color names when possible
Specifying Product Variants Correctly
Many products come in different versions, models, or configurations that might look identical in product images but have important differences.
For electronics:
For collections/sets:
Putting It All Together: Complete Note Examples
Example 1: Clothing Order
"Size: Medium (Asian sizing). Should be chest 100cm, length 65cm. Color: Burgundy (deeper red, like main image). Please verify measurements against seller size chart before purchase."
Example 2: Electronics Order
"Model: Pro Version 2024 (with 256GB storage and stylus). Color: Space Gray. Confirm includes international warranty and English manual."
Final Checklist Before Ordering
- Have I specified exact size with measurements?
- Have I used precise color names and referenced specific images?
- Have I mentioned the exact product variant/model?
- Have I included any special requirements or accessories?
- Is my note clear enough for someone who cannot see the original product page?
Taking an extra minute to write detailed order notes can save you days of frustration and additional costs. Remember: clear communication through LoongBuy's note system ensures you receive exactly what you expect from each seller. Happy shopping!